Privacy Policy
This Privacy Policy explains how Anah by Sindhura Reddy collects, uses, and protects customer information across this website and checkout experience.
This draft has been prepared using the business and contact details currently available in the codebase and can be refined later with final legal wording.
Information We Collect
When you browse, place an order, submit a review, or contact our team, we may collect details such as your name, email address, phone number, delivery address, order details, payment reference details, and any information you choose to share with us.
How We Use Your Information
We use your information to process orders, coordinate shipping, confirm payments, send order-related updates, respond to support requests, manage reviews, and improve the storefront experience. We may also use limited technical information to monitor site performance and prevent misuse.
Payments
Online payments on this storefront are processed through Razorpay. Payment card or banking details are handled by the payment provider and are not stored directly by our storefront application. We may store payment reference details such as order IDs or payment IDs for reconciliation and support.
Order Communication
If you place an order, we may contact you by email or phone for order confirmation, dispatch updates, delivery coordination, exchange support, review follow-up, or issue resolution related to your purchase.
Reviews and Customer Submissions
If you submit a product review, the information you provide may be reviewed by our admin team before it appears on the storefront. Please avoid sharing sensitive personal information in review text fields.
Data Sharing
We share information only as needed to run the business, such as with payment providers, shipping partners, email delivery services, website infrastructure providers, or service partners who help us operate the storefront. We do not sell customer personal information.
Data Retention
We retain order, support, and review records for as long as reasonably necessary for business operations, customer service, legal compliance, dispute handling, and internal record keeping.
Your Choices
You may contact us to request correction or deletion of information that you have shared with us, subject to any legal, accounting, operational, or fraud-prevention obligations that require retention of certain records.
Policy Updates
We may update this privacy policy from time to time as the storefront, business operations, or service providers change. The latest version published on this page will apply going forward.
Contact
For privacy-related questions or requests, please contact us at orders@anahbysr.com or on WhatsApp/phone at +91 88019 70907.